Your stories belong to your family

You are preserving the voice of someone you love, so it should always be clear who owns it and what you can do with it. Here, plainly, is how Told & Treasured treats your data, your ownership, and your right to take everything with you.

Families own their content, the storyteller owns their words, and the original recording is never overwritten. You can download and export everything, at any time.

Your family owns your content

Everything you record and upload belongs to your family. We do not claim your stories, recordings, or photographs as ours, and we do not sell them or trade them.

We hold your content only to keep it safe and to show it back to the people you invite. The ownership stays with you.

The storyteller owns their words

The person who speaks owns what they said. A storyteller's words are theirs, and no relative can silently change them or claim them as their own.

Contributions from family are layered alongside the original, never written on top of it, so you can always see what was added and by whom.

The original recording is never overwritten

The original recording is the source of truth. It is never replaced or overwritten, no matter what is added around a story later.

Whatever else a family builds over time, the voice you captured remains exactly as it was spoken. That is the record that always stands.

Private by default

Your archive is private from the moment you create it. There are no public profiles, no feeds, and no discovery, and nothing is ever made public automatically.

What you record stays within the circle you choose. No one gains access simply because they are family; they are invited, by you.

Downloads and export

You can download the original audio of any story at any time. Your recordings are yours to keep on your own devices as well.

A one-step export of your whole archive is on the way, and you can already download every original recording, so you are never dependent on us to hold the only copy of something irreplaceable.

Read-only access after expiration

If a plan expires or is cancelled, the archive moves to read-only rather than disappearing. You can still play every story, download the original recordings, and export the archive.

What pauses is adding new material: new recordings and edits resume when the plan is active again.

Deleting a story or your account

You can delete any story, along with its recording, yourself, through a deliberate confirmation, so nothing is ever removed by accident.

If you want your whole account and its data removed, email us at hello@toldtreasured.com and we will handle the deletion securely.

Backups and retention

We keep backups so your stories are protected against accidental loss and technical failure. Because backups exist for safety, a deleted item may persist in backup storage for a short, limited period before it ages out.

Backups are used only to restore and protect your own archive, never to repurpose your content.

Photographs you add

Photographs you upload belong to your family, just as your recordings do. You should only add images you have the right to use.

You can download and export your photographs along with the rest of your archive, and remove them when you choose.

Family access and disputes

An archive is held by the person who creates it, and that owner controls who can take part and what each person can do.

If family members disagree about access, the owner's settings decide. We are not able to take sides in a family dispute; we keep the original recordings intact and leave control where it belongs, with the family.

If someone dies or cannot manage their account

If an account holder passes away or becomes unable to manage their archive, their family can ask us for access by email. We will ask for reasonable verification before making any change, so an archive is never handed over lightly.

Our aim in these moments is simple: keep the voice safe and return it to the people who love them.

How AI is used

If transcripts or gentle reading versions are offered in the future, they are kept separate from the original recording and clearly labeled. Generated wording is never presented as the storyteller's approved words.

The original recording always remains the thing of record. AI may help you read or search a story, but it never replaces the voice that was spoken.

Who can hold an account

Account holders must be adults. Told & Treasured is for grown family members preserving stories with the willing participation of the people in them.

Children can absolutely be part of the stories you keep, but the account itself is held by an adult who is responsible for it.

Told & Treasured is currently in a pilot, and these commitments guide how we build. To read more about how your stories are kept private, see our Privacy page , or write to us any time at hello@toldtreasured.com.